Corrective Actions to Funds Transfer Errors

You can resolve funds transfer errors resulting from exceptions returned by Oracle Payments using the available corrective actions.

The available corrective actions are:

• Change Instrument

• Clear Payment Information

• Retry

• Reverse Receipt

Change Instrument

You can change the payment instrument and corresponding expiration date on a transaction or a receipt.

Note: If the receipt method assigned to a transaction uses bank account transfer as the payment method, then you can't change the expiration date.

Clear Payment Information

You can remove the payment information from a transaction. This action raises a business event and clears the receipt method from the transaction so that it isn't eligible for selection during the next run of automatic receipts.

To include the transaction in future runs of automatic receipts, you can reassign the transaction payment information and an automatic receipt method.

Retry

You can retry receipt or remittance processing for transactions, receipts, and refunds. This action removes the error code and makes the transaction, receipt, or refund available for inclusion in the next automatic receipts or remittance batch.

Reverse Receipt

You can use this action to reverse receipts or refunds. This action raises a business event, reverses the receipt, reopens the original transaction, and removes payment.