Guidelines for Updating Data Points in a Credit Case Folder

The credit case folder displays in the Data Points section the data points available by default for the credit review. These default data points are supplied by the credit case folder template.

Data points are grouped by data point category in alphabetic order. Within a category, the required data points are listed first, followed by the optional data points.

Receivables populates the Data Points section with all system-derived data point values. You can't update these values. A warning icon appears next to each required data point that doesn't have a value populated.

You can save a case folder without completing all of the required data point values, but you can't approve a case folder until all required values are entered and, if a scoring model is used, the credit score is calculated.

Enter Data Point Values

During a credit review, you can add optional data points to the case folder and remove default data points that were set as optional in the case folder template. If you're using a scoring model, then any values you enter in optional data points that are scorable are included in the credit score calculation.

Enter in the Value fields the remaining data that you need for your credit determination. You can either enter a value directly or import third-party data for the specific customer or customer account.

The values for data points in the categories Aging, Billing and Payments, and Business Information and Credit that relate to customers and customer accounts are system-derived. You can't enter values for these data points in a case folder. If a value is missing for one or more of these data points, you must refresh the summary tables that maintain this data, and then refresh the case folder, to populate the required fields.

Update a Scoring Model

If you're using a scoring model and the credit score wasn't calculated, use the Scoring Details page to complete the data point values. In the Credit Score field, click the Pending calculation hyperlink to navigate to the Scoring Details page. The Scoring Details page displays the default scoring model assigned to the credit case folder template.

You can enter and import missing values, or refresh system-derived values. You must ensure that you enter values within the ranges defined for each data point in the scoring model.

If necessary, you can change the default scoring model during your credit review by selecting a different scoring model in the Scoring Model field. Changing the scoring model updates the credit score according to the data points of the new scoring model.

When you have completed your updates to all data point values, use the Calculate button to calculate the credit score and remain on the page. Use the Save buttons to calculate the credit score and return to the case folder. If necessary, continue to update data points until the credit score is calculated.