How Payment Process Requests Are Processed

When you submit a payment process request, the request passes through various stages of processing. Within each stage, a request can have a different status. Some statuses require that you take action. You can use the Payments Overview page to view and act on payment process requests.

Settings That Affect Payment Process Request Processing

You can control the automation level of a payment process request. Achieve this by setting the following options on the Submit Payment Process Request and the Create Payment Process Request Template pages:

• Apply credits up to zero amount payment

• Review installments

• Review proposed payments

• Create payment files immediately

• Handle document and payment validation failures

Depending on how you set these options, a payment process request might require your input before processing can complete. Issues that arise during payment processing might also require your input, regardless of how these options are set.

How Payment Process Requests Are Processed

This table describes the stages and statuses that a payment process request can have and indicates whether it requires user action.

Note: The table doesn't include all of the transitional statuses, such as Terminating.

Stage	Status	Status Description	Requires User Action?
Installment selection	Pending	System resources aren't yet available to begin processing.	No
Installment selection	Pending installments review	Requires a manual review because the option to review installments is active.	Yes
Installment selection	Missing payment conversion rates	The type of payment conversion rate is User and payment conversion rates are missing.	Yes
Installment selection	Missing cross-currency rates	Cross-currency rates or the cross-currency rate type is missing.	Yes, except for missing non-User rate types.
Installment selection	Installments selected	The installments are selected for payment.	No
Document validation	Pending action to complete information required	Documents are missing required information, such as disbursement bank account or payment process profile.	Yes
Document validation	Assignment complete	All documents have the required information.	No
Document validation	Pending action to address document validation errors	Validation failed for some installments and the value of the option for handling document validation failures is Stop process for review. Requires a manual review.	Yes
Document validation	Retry document validation	Documents are ready for retrying validation.	No
Document validation	Documents validated	Documents validated with some rejections. This is a short-lived, transitional status.	No
Payment validation	Pending action to address payment validation errors	Some payments failed validation and the value of the option for handling payment validation failures is Stop process for review. Requires a manual review.	Yes
Payment validation	Retry payment creation	The payment process request is ready to start another payment creation and validation.	No
Payment validation	Pending proposed payment review	Payments were created. Requires a manual review as the option to review the proposed payments is active.	Yes
Payment file build	Waiting for payment file processing	Payments are either included in one or more payment files, or are waiting to be picked up. For example, the Create Payment Files process is scheduled, but not yet started. This status remains unchanged until every valid payment in an active payment process request is completed.	Depends on the status of the payment file.
Terminated	Terminated	The payment process request was terminated.	No
Terminated	No available installments	None of the installments available for payment meet the selection criteria.	No
Terminated	Failed document validation	One of the following has occurred: One or more payable documents have failed validation and the option for handling document failures is set to Reject all documents in request. All documents payable have failed validation and the options for handling document failures is set to anything other than Stop process for review.	No
Terminated	Failed payment validation	One of the following has occurred: One or more payments has failed validation, and the option for handling payment failures is set to Reject all payments in request.. All payments have failed validation and the option for handling payment failures is set to anything other than Stop process for review.	No

Refining the Installment Selection

Enhance your installment selection by configuring your payment process file and your internal bank account, to filter installments during the payment request process. The payment request process selects installments based on business unit, currency, and payment method. It also confirms that their values match the usage rules defined in the payment process profile. Refine your selection process by adding business units and currencies to the internal bank account as selection criteria. Using the internal bank account in the payment request process only selects installments that have any combination of these business units and currencies. Your efficiency improves by refining the selection process. This also prevents installment rejections during the build payment process. The rejections might occur due to mismatched installment attributes with the payment process profile or the internal bank account.