How Routing Invoices with Manually-Releasable Holds Are Processed

You can configure a predefined workflow to notify a user when an invoice has a manually-releasable hold. The default configuration routes PO-matched invoices to the buyer on the PO and routes unmatched invoices to the requester on the invoice.

The hold can be released from the notification.

Settings That Affect Routing

To route invoices with manually-releasable holds, you must enable routing for the applicable hold. Select the Allow Holds Resolution Routing option on the Create or Edit Invoice Hold or Release pages.

Tip: Once a hold is enabled for routing, invoices with that hold must proceed through the workflow.

How Manually-Releasable Holds Are Placed

Some holds are placed on invoices automatically by the invoice validation process. Here are some of the other ways in which manually-releasable holds can be placed.

  • You manually place a hold on the Create or Edit Invoice pages.

  • You select the Place hold on invoice action when voiding a payment.

  • You submit the Import Payables Invoices process and specify to place a hold on all imported invoices.