Handling the Response to the Original Request for Fiscal Document Approval

This section discusses the steps that the tax authority takes to regularize the situation of pending return fiscal documents as required by the government.

The regular tax authority is the tax authority of the ship-from state, to which the original request for fiscal document approval was submitted. After the regular tax authority returns to normal operations, fiscal document generation handles and regularizes those fiscal documents that are in the Pending return status as required by the government.

These actions are performed automatically:

• Cancellation of the fiscal documents in the Pending return status, which are approved by the regular tax authority, and has the corresponding commercial transaction registered in a contingency fiscal document.
• Void the fiscal documents in the Pending return status, which are neither approved nor rejected by the regular tax authority.

When the contingency fiscal document was initiated, only the fiscal documents in the Pending Return status were subject to this processing. In this case, the regular tax authority may or may not have processed the original request and therefore a copy of the original fiscal document is generated with a new fiscal document number as a contingency fiscal document.

This image describes how tax authority regularizes the original fiscal documents after the communication to the regular tax authority is restored:

These steps outline the flow of regularization of a contingency fiscal document:

1. Import the tax authority response from your partner through the Import Fiscal Document Approval Information process.
2. If a copy of the original fiscal document was generated as a contingency fiscal document with a new fiscal document number, the import process checks for the tax authority return code.
3. If the tax authority approves the original fiscal document, the fiscal document status automatically changes to Marked as Canceled and the request for cancellation is sent to the tax authority. If the cancellation is approved, the status changes to Canceled, otherwise it changes to Approved and you have to manually request the fiscal document cancellation again.
4. If the tax authority returns the original fiscal document with errors, the fiscal document status automatically changes to Marked as Void and the request for void is sent to the tax authority. If the void is approved, the status changes to Void, otherwise it changes to Errors, and you have to manually request the fiscal document void again.
5. If the tax authority rejects the original fiscal document, the status changes to Rejected. You must resolve the issue that is causing the rejection with the tax authorities.

   For more information on the fiscal document regular approval flow, see the Quick Reference for Oracle ERP Cloud Documentation for Brazil on My Oracle Support.