Review and Correct Accounting Exceptions

You can use the Manage Accounting Errors page to search for exceptions generated by the Create Accounting, Create Multiperiod Accounting, and Post Subledger Journal Entries processes. The Manage Accounting Errors page lets you streamline and centralize exception handling.

You can view all the accounting exceptions for a particular ledger and subledger in one page, and review and take suggested action to resolve the issue.

Manage Accounting Errors

1. From the General Ledger Journals work area, select the Manage Accounting Errors task.

2. On the Manage Accounting Errors page, search for errors in primary ledgers and subledgers. Optionally you can narrow down the search result by error category.

   Note: When you search for exceptions in a primary ledger, accounting errors in the subledger-level reporting currency or secondary ledgers are also displayed.

3. Review the recommended action and alternate actions, and determine which one is more appropriate for the exception scenario.

4. Depending on the error and the action you decide to take, select the recommended action, or manually navigate to the required task to make the correction.

   Note: You can also select the Action Taken option to mark whether the corrective action has been performed for the particular error. Later, when you search again for errors with the value of action taken as No, the errors for which corrective action hasn't been taken are displayed. This helps you to focus on errors that still require your attention.

After you have corrected the accounting errors, you can submit the Create Accounting or Create Multiperiod Accounting process again by selecting the Action button. Use any of the following options to run these processes:

• Select Create Accounting to submit the Create Accounting process in Final mode and close all error records up to the current date.

• Select Create Draft Accounting to submit the Create Accounting process in Draft mode and close all error records up to the current date.

• Select Create Accounting and Replace Invalid Account to submit the Create Accounting process in Final mode and close all error records up to the current date. In this case, if an invalid account is encountered, the application replaces the invalid account with the suspense account defined for the ledger.

• Select Create and Post Multiperiod Accounting to submit the Create Multiperiod Accounting process in Final mode and transfer the multiperiod journals to General Ledger.

• Select Create Draft Multiperiod Accounting to submit the Create Multiperiod Accounting process in Draft mode.

Tips and Considerations

• The Manage Accounting Errors page can only display up to 1000 records. When you resolve these errors and submit the Create Accounting process for them again, other error records will be displayed on the page as the one you corrected will be removed unless the issue isn't fully resolved yet. Alternately, if you select the Export to Excel option, all the accounting errors are exported to a spreadsheet.

• Accounting exceptions occurred prior to enabling this feature won't be displayed in the Manage Accounting Errors page unless accounting automation is enabled. You must submit the Create Accounting or Post Subledger Journals process again after enabling this feature to review existing exceptions in the Manage Accounting Errors page.

• Use the Transaction Information field in the Search section to search for accounting errors for a particular transaction. Enter a number that can identify the transaction, for example, the invoice number or receipt number.

• If you have the related privileges, use the Recommended Actions hyperlink, to navigate directly to the suggested actions such as to setup the UI, to submit the ESS process, or to download.