Expense Report Rejection Reasons

An expense report rejection occurs when expense reports don't pass validation.

When you submit an expense report for reimbursement, the reimbursement process creates:

• Payment requests for employees

• Invoices for contingent workers

During payment request or invoice creation, expense reports that don't pass validation are rejected and a document payable isn't created. When this happens, the expense auditor is presented with a rejection reason. After corrective action is taken, the expense auditor reruns the Process Expense Reimbursements and Cash Advances process. Prompt attention to rejection reasons result in timely reimbursement.

Types of expense report rejections include:

• Payment request rejections

• Invoice rejections

Payment Request Rejections

The following table lists rejection codes, describes payment request rejection reasons, and states the corrective action to take.

Rejection Code	Rejection Reason	Corrective Action
INACTIVE_PERSON	Employee is inactive.	On the Manage Expenses System Options page, increase the number of days allowed after termination.
CREATE_PAYEE_FAILED	Application failed to create a payee.	Run the process with diagnostics turned on. Review the log file.
ACCT DATE NOT IN OPEN PD	Accounting date isn't in an open period or can't be derived.	If the accounting date is in a closed period, the process advances the items to the next open period. Ensure that at least one open accounting period exists.
INVALID DISTRIBUTION ACCT	Accounting code combination is invalid.	Verify whether any of the following rejection reasons caused the error and update accordingly: Code combination ID is invalid. Distribution account segments are invalid. Distribution account isn't enabled or is inactive. Code combination ID isn't present in the general ledger. For more information on fixing expense account issues, see Fix Expense Account Issues
DOC CAT NOT REQD	Document sequencing isn't enabled, but the Document Category Code field is populated.	Enable document sequencing in your payables application.
DUPLICATE INVOICE NUMBER	Invoice number isn't unique.	Verify from the AP_INVOICES table or from the AP_HISTORY_INVOICES table whether an invoice with a similar number exists for the same business unit. Correct data.
INVALID PAY CURR CODE	Payment currency is invalid.	Verify the payment currency in accounts payables. Correct data if required.
INVALID DOC CATEGORY	Document category code is invalid.	The seeded document category code is populated on the invoice header and isn't synchronized with the invoice type. Ensure that the document category is the same as the invoice type.
INVALID CURRENCY CODE	Currency is invalid.	Ensure that the currency is valid in your payables application. Correct data if required.
NO EXCHANGE RATE	Rate type is User and conversion rate isn't present or the rate type is Non-User and the rate isn't defined.	Verify that a conversion rate exists in the general ledger for the given rate type. Correct data if required.
INVALID LINE TYPE LOOKUP	Line type lookup value is invalid.	Ensure that the line type is valid.
INVALID EXCH RATE TYPE	Conversion rate type is invalid.	Verify that the currency and the ledger currency include a valid conversion rate type. Verify the conversion rate type on the Currency Rates Manager page, Rate Types tab in Setup and Maintenance, Manage Historical Rates task. Check whether the conversion rate type value is valid. Make corrections if required.
OVERRIDE DISALLOWED	Document category code is populated on the invoice header when the Allow document category override option isn't enabled.	Review the Allow document category override option on the Manage Invoice Options page in Setup and Maintenance. Update if required.
PAY X RATE NOT FIXED	Payment currency isn't equal to currency and the fixed rate doesn't exist.	Verify the existence of the conversion rate. Create a conversion rate if required.
INVALID PAY METHOD	Payment method for the installment is invalid.	Verify the existence of the payment method for the installment. Create a payment method for the installment or assign one if required.
NO TERMS INFO	Terms information isn't provided on the interface and it can't be derived from the PO, receipt, supplier, or invoice options level.	Ensure that terms information is populated or define the terms defaulting rule.

Invoice Rejections

The following table lists rejection codes, describes invoice rejection reasons, and states the corrective action to take.

Rejection Code	Rejection Reason	Corrective Action
INVALID_VENDOR	Supplier is invalid.	Verify that the suppler that is set up in your procurement application passes validation. Make data corrections if required.
DUPLICATE_VENDOR	Supplier isn't unique.	Verify that the suppler that is set up in your procurement application is unique. Make data corrections if required.
INVALID_VENDOR_SITE	Supplier site is invalid.	Verify that the suppler site that is set up in your procurement application passes validation. Make data corrections if required.