When do I use item cross-references?

The item description on Receivables transactions is used as the item name on Golden Tax transactions after transfer to the Golden Tax Adaptor.

The original item name on the Receivables transaction isn't used. If you don't want the item description to appear as the item name on Golden Tax transactions, then create your own descriptions for items using cross-references. Define a cross reference type and create one or more cross-references for each item that needs descriptions for Golden Tax transactions.

If you create multiple cross-references for the same item and you don't select the Use latest reference if multiple references exist option, then the transaction isn't transferred.