Fund Transfer Error Handling on Automatic Receipts

Define fund transfer error handling on automatic receipt methods to manage error correction during automatic receipt processing.

You define fund transfer error handling to automatically correct errors encountered either during credit card authorization or payment capture, or during bank account transfer.

You set up error handling in the Fund Transfer Error Handling section of the Automatic Processing tab of the Create or Edit Receipt Class and Methods page, for the applicable automatic receipt methods.

Mapping Third-Party Error Codes

To define fund transfer error handling for a given automatic receipt method, you map the error codes from a third-party credit card provider or financial institution to the corrective actions in Receivables for each category of transaction.

When an error occurs during payment processing of automatic receipts with the specified receipt method, Receivables applies the corrective action that corresponds to the given third-party error code.

Map each error code to a corresponding action for each category of transaction. This table indicates the corrective actions available for each category:

Category	Available Actions
Invoice, Debit Memo, Credit Memo	Clear Payment Information, Retry
Receipt	Retry, Reverse Receipt
Refund	Retry, Reverse Receipt

Mapping Error Codes: Example

You map a credit card provider error code of GW-0062 to the Invoice category and the Retry action.

When credit card authorization fails and the credit card provider returns the error code of GW-0062 for multiple transactions, then Receivables automatically deletes this error code on these failed transactions. These transactions then become available for inclusion in the next automatic receipt batch.