How You Display Additional Customer Sites

By default the Manage Customers page displays in the Sites section the account sites assigned to the selected customer account.

You can use the Advanced search to search for sites by site number. The search results display all sites across all customers and customer accounts that match the search value.

You can also enable the Show related contact sites option to display in the Sites section additional sites belonging to a customer account that don't display by default.

Additional sites may belong to related parties that, through some action of the party, were used as account sites. For example, an employee placed an order on behalf of the customer account, but used his or her personal address as the shipping address. This created an account site for the customer account with the employee address as the account site address.

Additional sites may also be part of data migration, such as existing account sites from other systems that are linked to the customer account.