What's the difference between credit rating and credit classification?

The credit rating, and the risk code, are user-definable values available for use as internal commentary or notes about a customer or customer account. These values don't have a programmatic usage.

The credit classification is an integral part of managing the creditworthiness of a customer. The combination of the credit classification on the credit profile and the case folder review type (Ad Hoc Review, Periodic Review, Credit Check Failure) determine which credit case folder template to use to create a case folder for a customer credit review.

For example, a customer profile with a credit classification of High Risk and a review type of Credit Checking Failure may create a case folder requiring a detailed review of the customer's credit history, while a customer profile with a credit classification of New Customer and a review type of Ad Hoc Review may require only a formal review process.