Example of Cross-Site and Cross-Customer Receipts on Statements

Customer statements accurately record and report on receipts that were applied across customers and customer sites.

The statement process displays each cross-customer or cross-site receipt on the statement of the customer or customer site associated with the transaction to which the receipt was applied, as well as on the statement of the customer or customer site that owns the receipt. The Reference column on the statement includes the amount of each receipt, and the corresponding Transaction column displays the amount of each receipt applied to a specific transaction.

Receipts that have cross-site or cross-customer applications are reported on statements after the On-Account and Unapplied receipts. These entries display the amount applied to transactions of other sites in the Transaction Amount column and have no effect on the balance of the statement.

Scenario

In this example two sites, SF (San Francisco) and CA (California), pay each other's invoices. Every receipt is recorded against the invoice it was applied to. The receipt application is also reported on the statement of the site that owns the receipt as a cross-site entry, with the amount applied to the other site displayed as the transaction amount. If the receipt isn't fully applied, the portion not applied is entered as an unapplied receipt.

This table illustrates the statement that the SF site receives:

Invoice

Transaction

Reference

Site

Transaction Amount

Amount

Invoice 1

Invoice

NA

SF

200.00

NA

Invoice 1

Payment

check p1 200.00

CA

-150.00

50.00

Invoice 5

Invoice

NA

SF

1200.00

NA

Invoice 5

Payment

check p5 700.00

SF

-600.00

NA

Invoice 5

Payment

check p6 600.00

CA

-600.00

0.00

Unapplied

Payment

check p2 500.00

SF

-100.00

NA

Unapplied

Payment

check p5 700.00

SF

-100.00

-200.00

Cross Receipt

Payment

check p2 500.00

SF

400.00

NA

Cross Receipt

Payment

check p3 500.00

SF

500.00

NA

Cross Receipt

Payment

check p4 100.00

SF

100.00

NA

This table illustrates the statement that the CA site receives:

Invoice

Transaction

Reference

Site

Transaction Amount

Amount

Invoice 2

Invoice

NA

CA

500.00

NA

Invoice 2

Payment

check p2 500.00

SF

-400.00

100.00

Invoice 3

Invoice

NA

SF

600.00

NA

Invoice 3

Payment

check p3 500.00

CA

-500.00

NA

Invoice 3

Payment

check p4 100.00

SF

-100.00

0.00

Unapplied

Payment

check p1 200.00

CA

-50.00

-50.00

Cross Receipt

Payment

check p1 200.00

CA

150.00

NA

Cross Receipt

Payment

check p6 600.00

CA

600.00

0.00