Update of a Settlement Batch from Stuck to Success

When you set up a funds capture process profile, you can specify whether you want to receive funds capture acknowledgments from your bank. To set up funds capture acknowledgments, you specify an Inbound Response Format in the Settlement Response Processing section on the Formats

However, if your bank doesn't support funds capture acknowledgments, and you mistakenly specify an Inbound Response Format in the Settlement Response Processing section anyway, then a successful settlement batch is set to an intermediary status that waits for an acknowledgment that won't arrive. You can't move such transactions from an intermediary status to a Success or Reject status in Oracle Payments.

But you can move a settlement batch and its transactions from an intermediary status to a Success status under certain conditions. When you submit the Retrieve Funds Capture Acknowledgments process, the settlement batch and its transactions update from an intermediary status to Success only if:

• You select a reference number from the Settlement Batch Reference choice list.

• The funds capture processing type on the funds capture process profile is Bank Account

• These formats aren't specified in the Formats tab of the funds capture process profile:

  • Settlement section: Inbound Response Format

  • Settlement Response Processing section: Outbound Format and Inbound Response Format

• A funds capture acknowledgment isn't attached to the transmission configuration.