Why can't I incomplete the transaction?

Because of one or more of these activities: the transaction is fully paid, posted, printed, has receipt applications against it, or has active revenue contingencies.

If you use document sequencing, you can't incomplete the transaction if the primary ledger is set both to enable document sequencing at the legal entity level and to enforce document sequencing in chronological order by accounting date. Once the transaction is completed and a document number assigned, you can't incomplete the transaction because it would create a gap in the chronological sequence.