Why can't I see third-party payment information on an invoice or payment?

For an invoice, one of the following applies:

  • A third-party payment relationship isn't defined for the invoice date.

  • A default third-party payment relationship isn't defined and the Allow remit-to supplier override for third-party payments option on the Manage Invoice Options page isn't enabled.

For a payment, one of the following applies:

  • A third-party payment relationship isn't defined for the payment date.

  • A default third-party payment relationship isn't defined and the Allow payee override for third-party payments option on the Manage Payment Options page isn't enabled.