Get Details of a Specific Credit Memo
Your customer logs into their self-service customer portal to find and retrieve their credit memo transactions. They want to view credit memo details including the credit memo lines and amounts. They need to find out if they received their on-account credit for incorrect billing of internet service.
Example URL
Here's an example of the resource URL:
GET
fscmRestApi/resources/11.13.18.05/receivablesCreditMemos
cURL Command
curl --user <username>:<password> -X GET https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685?expand=receivablesCreditMemoLines
Example Response
Here's an example of the response body in JSON format:
{ "CustomerTransactionId": 300100541590685, "TransactionNumber": "2287", "TransactionDate": "2021-01-01", "CreatedBy": "AR_MGR_OPERATIONS", "CreationDate": "2021-03-17T13:56:20.001+00:00", "LastUpdatedBy": "AR_MGR_OPERATIONS", "LastUpdateDate": "2021-03-17T13:56:20.501+00:00", "CreditMemoCurrency": "USD", "BusinessUnit": "Vision Operations", "TransactionType": "Credit Memo", "TransactionSource": "Manual", "AccountingDate": "2021-01-01", "LegalEntityIdentifier": "USSYS12030", "CreditReason": "Service Interruption", "BillToCustomerNumber": "1008", "BillToSite": "Foster City (OPS)", "BillToCustomerName": "Total Internet", "EnteredAmount": -71.99, "DocumentNumber": null, "CrossReference": null, "CustomerReference": null, "CustomerReferenceDate": null, "BillingDate": null, "PurchaseOrder": null, "SpecialInstructions": null, "CreditMemoComments": "Compensation for the loss of service and inconvenience", "DefaultTaxationCountry": "US", "FreightShipDate": null, "Carrier": null, "FreightShippingReference": null, "FreightFOB": null, "ConversionRateType": null, "ConversionRate": null, "ConversionRateDate": null, "FirstPartyRegistrationNumber": "4567890", "ThirdPartyRegistrationNumber": null, "ShipToCustomerName": "Total Internet", "ShipToCustomerNumber": "1008", "ShipToCustomerSite": "1042", "FreightCreditAmount": null, "PrimarySalesperson": null, "Intercompany": "No", "TransactionBalanceDue": -71.99, "DeliveryMethod": null, "PrintStatus": "No", "PrintDate": null, "GenerateBill": "Yes", "DocumentFiscalClassifcation": null, "PayingCustomerName": "Total Internet", "PayingCustomerSite": "Foster City (OPS)", "PayingCustomerAccount": "1008", "BillToContact": null, "ShipToContact": null, "SoldToPartyNumber": "1008", "PurchaseOrderDate": null, "CreditMemoStatus": "Complete", "InternalNotes": null, "PurchaseOrderRevision": null, "StructuredPaymentReference": null, "receivablesCreditMemoLines": [ { "CustomerTransactionLineId": 300100541590686, "LineNumber": 1, "LineDescription": "movie subscription", "CreatedBy": "AR_MGR_OPERATIONS", "CreationDate": "2021-03-17T13:56:20.251+00:00", "LastUpdatedBy": "AR_MGR_OPERATIONS", "LastUpdateDate": "2021-03-17T13:56:20.505+00:00", "UnitSellingPrice": -59.99, "LineQuantityCredit": 1, "LineAmountCredit": -59.99, "Warehouse": null, "UnitOfMeasure": null, "ItemNumber": null, "MemoLine": null, "LineCreditReason": null, "LineTranslatedDescription": null, "TaxInvoiceNumber": null, "TaxInvoiceDate": null, "TransactionLineAssessableValue": -59.99, "SalesOrderNumber": null, "SalesOrderDate": null, "SalesOrderLine": null, "SalesOrderRevision": null, "SalesOrderChannel": null, "TaxClassificationCode": "VAT20", "LineFreightCreditAmount": null, "LineProductType": null, "ProductFiscalClassification": null, "LineProductCategory": null, "TransactionBusinessCategory": "Sales Transaction", "UserDefinedFiscalClassification": null, "LineTaxExemptionHandling": "Standard", "LineAmountIncludesTax": "Use Tax Rate Code", "TaxExemptionReason": null, "TaxExemptionCertificateNumber": null, "LineIntendedUse": null, "links": [ { "rel": "self", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686", "name": "receivablesCreditMemoLines", "kind": "item", "properties": { "changeIndicator": "ACED0005737200136A6176612E7574696C2E41727261794C6973747881D21D99C7619D03000149000473697A65787000000001770400000001737200116A6176612E6C616E672E496E746567657212E2A0A4F781873802000149000576616C7565787200106A6176612E6C616E672E4E756D62657286AC951D0B94E08B02000078700000000478" } }, { "rel": "canonical", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686", "name": "receivablesCreditMemoLines", "kind": "item" }, { "rel": "parent", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685", "name": "receivablesCreditMemos", "kind": "item" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/memoLines", "name": "memoLines", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/UnitOfMeasureVVO1", "name": "UnitOfMeasureVVO1", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/itemNumbers", "name": "itemNumbers", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/userDefinedFiscClasses", "name": "userDefinedFiscClasses", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/productCategories", "name": "productCategories", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/exemptReasonCodes", "name": "exemptReasonCodes", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/taxExemptHandlingStatuses", "name": "taxExemptHandlingStatuses", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/transactionBizCategories", "name": "transactionBizCategories", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/DefaultWarehouseIdVVO1", "name": "DefaultWarehouseIdVVO1", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/productFiscClassifications", "name": "productFiscClassifications", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/productTypes", "name": "productTypes", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/lov/creditMemoReasons", "name": "creditMemoReasons", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/child/attachments", "name": "attachments", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/child/receivablesCreditMemoLineDFF", "name": "receivablesCreditMemoLineDFF", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/child/receivablesCreditMemoLineGdf", "name": "receivablesCreditMemoLineGdf", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines/300100541590686/child/receivablesCreditMemoLineTransactionDFF", "name": "receivablesCreditMemoLineTransactionDFF", "kind": "collection" } ] } ], "links": [ { "rel": "self", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685", "name": "receivablesCreditMemos", "kind": "item", "properties": { "changeIndicator": "ACED0005737200136A6176612E7574696C2E41727261794C6973747881D21D99C7619D03000149000473697A65787000000001770400000001737200116A6176612E6C616E672E496E746567657212E2A0A4F781873802000149000576616C7565787200106A6176612E6C616E672E4E756D62657286AC951D0B94E08B02000078700000000278" } }, { "rel": "canonical", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685", "name": "receivablesCreditMemos", "kind": "item" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/transactionSources", "name": "transactionSources", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/businessUnits", "name": "businessUnits", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/billToCustomers", "name": "billToCustomers", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/legalEntities", "name": "legalEntities", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/billToSites", "name": "billToSites", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/invoiceStatuses", "name": "invoiceStatuses", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/thirdPartyTaxRegistrationNumbers", "name": "thirdPartyTaxRegistrationNumbers", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/shipToCustomers", "name": "shipToCustomers", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/firstPartyTaxRegistrationNumbers", "name": "firstPartyTaxRegistrationNumbers", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/taxationCountries", "name": "taxationCountries", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/creditMemoReasons", "name": "creditMemoReasons", "kind": "collection" }, { "rel": "lov", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/lov/transactionTypes", "name": "transactionTypes", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/attachments", "name": "attachments", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/notes", "name": "notes", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoDFF", "name": "receivablesCreditMemoDFF", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoDistributions", "name": "receivablesCreditMemoDistributions", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoGdf", "name": "receivablesCreditMemoGdf", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoLines", "name": "receivablesCreditMemoLines", "kind": "collection" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/300100541590685/child/receivablesCreditMemoTransactionDFF", "name": "receivablesCreditMemoTransactionDFF", "kind": "collection" } ] }