How You Find Transactions in the Transaction Console
To find transactions in the transaction console, follow these steps:
- Click Navigator > Tools > Transaction Console.
- Make sure you're on the Transaction Summary tab.
- On the Transaction Manager: Transactions page, check the Last Refresh time stamp after the page title to see when the transaction statuses were last updated.
- Click the Refresh icon if necessary. You can refresh any time as long as someone didn't already start a refresh.
Note that the Refresh Transaction Administrator Console Transaction Status scheduled process automatically runs every hour to refresh the statuses. If you find that's not enough, you can submit the process to run on a more frequent schedule. If you open the details for a specific transaction, its status also refreshes and you see the latest on the details page.
You can view transactions based on a specific status, for example, Failed. You can also use the filters to apply your own criteria, for example, transactions that are priority 1 or submitted by a specific person.
Use the search function to find results based on keywords in the Name or Process Name column, or specifically use the Name or Process Name filters. For example:
- Name: {Asset Number} – {Asset Book Name} Example: 100918 – OPS CORP
- Process Name: Asset Adjustments Approval
You can personalize filters to add or hide filters and create saved searches for future use.
Select and act on the transactions directly from the results table or click the transaction in the Name column to see details, such as diagnostic information for failed transactions, and act within the transaction itself.
If an asset transaction approval request was rejected, you can resubmit the transaction. If you don't want the rejected asset transactions to be processed, change the status to Delete.