Guidelines for Reviewing Contracts That Require Attention
The Revenue Management Overview page lists all contracts that require attention. Contracts that require attention are listed in three categories:
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Pending Review
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Pending Allocation
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Pending Revenue Recognition
Contracts Pending Review
The following table lists the possible reasons a contract is pending review and actions that you can take:
Causes |
Actions |
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Contracts pending review include:
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Review individual contracts by clicking the link for the specific contract. At the contract level, you can review a contract and mark it as reviewed, and it will no longer appear in this tab. The accounting contract becomes available for further processing by Revenue Management. If you need to review additional information, you can view the contract history, and the performance obligation, promised detail, and satisfaction event details. |
Contracts Pending Allocation
The following table lists the possible reasons a contract is pending allocation and actions that you can take:
Causes |
Actions |
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Contracts pending allocation include:
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Review individual contracts by clicking the link for the specific contract. Within each contract, you can view information about what's missing for each promised detail line. For example, the promised detail line may be missing the standalone selling price. Once the missing information is uploaded, you can run the Identify Customer Contracts program to allocate the transaction price. |
Contracts Pending Revenue Recognition
The following table lists the possible reasons a contract is pending revenue recognition and actions that you can take:
Causes |
Actions |
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Contracts that are pending revenue recognition include accounting contracts missing required revenue attributes, such as:
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Review each individual contract by clicking the link for the specific contract. Within each contract, click on the Promised Details tab and check each of the promised details to determine which promised details are missing revenue attributes. Update the required missing attributes. The accounting contract becomes available for further processing by Revenue Management. Points to remember about satisfaction plans:
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