Why can't I cancel an invoice?
The invoice is:
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Fully or partially paid
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On hold
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Selected for payment
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Matched to a purchase order with a status of Finally closed
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Already canceled
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Corrected by a credit or debit memo
Additional reasons that you can't cancel an invoice are as follows:
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You applied a prepayment to the invoice.
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Canceling the invoice reduces the billed quantity on the purchase order less than zero.
For partially paid invoices, you can create a credit memo and then reconciliate it with the invoice to turn this invoice into a fully-paid invoice.