When is a receipt at risk?

You can apply a receipt to an open debit item before cash is actually received from the bank.

Receipts with a Standard remittance method are considered at risk if they have been confirmed, but not yet cleared. Receipts with a Factored remittance method are considered at risk if they haven't been risk-eliminated.

By default receipts at risk are included in the customer open balance. To remove the receipts at risk amounts from the open balance calculation, in the Activities tab of the Account Details section of the Review Customer Account Details page, enable the Exclude receipts at risk option.