1. Using Financials for the Americas
  2. Bank Returns for Brazil

Bank Returns for Brazil

The supplier bank sends the collection document file to the company, who then associates the collection documents against installments and ultimately generates the payments.

Once a payment is generated, a bank return number is also generated with the status Submitted. This number goes with the payment file to the supplier bank and works as an identification number when the supplier bank sends the bank return file back to the company.

Manage Bank Returns

Use the Manage Bank Returns feature to monitor payments that are generated and submitted to the banks. A bank return number is generated for each payment. The application displays a list of bank returns with details such as bank return number, payment request ID, supplier, and bank return status. For some regions, for each bank return, it also displays the associated installments and the respective gross and paid amounts.

To manage bank returns, follow these steps:

  1. Navigate from the Payables menu and select Payments.
  2. Click Tasks.
  3. In the Bank Returns for Brazil region, select Manage Bank Returns.
  4. Search for bank returns or installments.
  5. Click Submit.

Import Bank Return File

If the electronic payment files are submitted to the bank, then you can import the bank return file using the Brazilian Payables Import Bank Return File application.

To import bank return files, follow these steps:

  1. Navigate to Scheduled Processes.
  2. Click Schedule New Process.
  3. Search for the job name Load Interface File for Import.
  4. Select Validate and Import Bank Returns for Supplier Payments.
  5. Select the data file from the list.
  6. Click Submit.

Manage Bank Return Imports

Once the bank return file is imported, you can review the bank returns, fix, reject, or purge the erroneous bank returns through the Manage Bank Return Imports window.

to monitor and manage bank returns, follow these steps:

  1. Navigate from the Payables menu and select Payments.
  2. Click Tasks.
  3. In the Bank Returns for Brazil region, select Manage Bank Return Imports.
  4. Search for bank returns.

After the bank return is found, if the status is Error, follow these steps:

  1. Fix the data issue, such as a missing bank return code, and run the validation process again.
  2. If it is not possible to fix the error or validate, you can reject and purge the bank return, fix the bank return file, and upload again.