1. Using Financials for the Americas
  2. Create a Return to Supplier Transaction

Create a Return to Supplier Transaction

You can create a shipment or assign the return shipment lines to another shipment after you create the return to supplier transaction.

Note: The fiscal document for a return to the supplier transaction must include the same taxes that are required in the inbound fiscal document capture. You must ensure that the receiving and receipt accounting distribution creation have been fully processed before requesting the fiscal document for a return to the supplier transaction. Otherwise, the fiscal document will miss the taxes, and the Send Fiscal Document to the Tax Authority process will not create the fiscal document generation XML file.
Follow these steps:
  1. From the Inventory Management work area, navigate to the Return Receipts page.
  2. Search for the receipt.
  3. In the Search Result region, select the receipt and click Return.
  4. On the Return Lines page, click View Details.
  5. Enter the quantity being returned.
  6. Enter the appropriate tax determinants for both the reversed tax calculation and fiscal document generation:
    1. The taxation country defaults to Brazil.
    2. Select the transaction business category as the CFOP (Operations Fiscal Code). This information is required for fiscal documents.
    3. The product fiscal classification defaults from the item configuration. Select a NCM and EX-TIPI numeric code or use the default from the item configuration. This information is required for goods fiscal documents. Since the taxation country is Brazil, the Product Fiscal Classification list displays only the product fiscal classification values associated with the primary inventory category set defined in Manage Country Default Controls for Brazil.
    4. Select the product type as Goods. This attribute is required for a fiscal document generation.
  7. Click OK
  8. On the Return Lines page, click Submit. This creates the return transaction.
    Note: Reversed taxes are calculated and accounted in Receiving, so you must not change the tax determinants after the return transaction is created.