CustomerDunningConfigurationDetail

The customer dunning configuration details provides information such as dunning letter name and wait days. Dunning letter names refer to the specific titles or templates associated with each stage of the dunning process. Each letter corresponds to a specific type of communication, typically based on how overdue the account is. Wait days refer to the number of days that must pass before a specific dunning letter is triggered or sent. This determines the interval between when a customer becomes overdue and when the first, second, third, or subsequent dunning letters are sent.

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Business Views

** Available for extracting data

• customerDunningConfigurationDetailsExtract**

  The customer dunning configuration details provides information such as dunning letter name and wait days. Dunning letter names refer to the specific titles or templates associated with each stage of the dunning process. Each letter corresponds to a specific type of communication, typically based on how overdue the account is. Wait days refer to the number of days that must pass before a specific dunning letter is triggered or sent. This determines the interval between when a customer becomes overdue and when the first, second, third, or subsequent dunning letters are sent.

  Label, Plural Label

  Customer Dunning Configuration Details, Customer Dunning Configuration Details

  Data Source

  Read-optimized data store

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  Fields

  • callbackFlag (boolean)

    A field label to indicate if a follow up call should be automatically created by the application when the delinquency isn't cured after the letter is received.

    Label

    Callback

  • createdBy (string)

    The user who created the record.

    Label

    Created By

    Properties

    • not nullable
  • daysAfterLetter (int32)

    Number of days to wait before creating a follow up call for a collector to call a delinquent customer.

    Label

    Days After Letter

  • dunningConfigurationDetailId (int64)

    Unique identifier of the dunning configuration detail.

    Label

    Dunning Configuration Detail ID

    Properties

    • searchable
    • sortable
    • not nullable
  • letterName (string)

    The name of the dunning letter.

    Label

    Letter Name

  • stage (int64)

    The number of the stage of this payment schedule in the dunning. Mutually exclusive attribute with column AGING_BUCKET_LINE_ID.

    Label

    Stage

  • timeCreated (date-time)

    The date and time when the record was created.

    Label

    Creation Date

    Properties

    • searchable
    • not nullable
  • timeUpdated (date-time)

    The date and time when the record was last updated.

    Label

    Last Updated Date

    Properties

    • searchable
    • not nullable
  • updatedBy (string)

    The user who last updated the record.

    Label

    Last Updated By

    Properties

    • not nullable
  • waitDays (big-decimal)

    Number of days to wait before the system sends the next set of dunning letters.

    Label

    Wait Days

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  Reference Object

  • agingBucketDetail (CollectionsAgingBucketDetail)

    The collections aging bucket detail provides the line level detail for aging buckets.

    Business Object

    CollectionsAgingBucketDetail

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    Fields

    • agingBucketLineId (int64)

      The identifier of the aging bucket line.

      Label

      Aging Bucket Line ID

      Properties

      • searchable
      • sortable
      • not nullable

  • dunningConfiguration (CustomerDunningConfiguration)

    The customer dunning configuration provides details of the call back information and reference data set specific setup configuration for dunning that identifies the letters to be sent as aged or staged.

    Business Object

    CustomerDunningConfiguration

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    Fields

    • dunningPlanId (int64)

      Identifier of the dunning plan.

      Label

      Dunning Plan ID

      Properties

      • searchable
      • sortable
      • not nullable

  • setIdSet (SetIdSet)

    The set is a logical group used for partitioning and sharing reference data across transactional entities, depending on the business context. The common set indicates that data isn't partitioned and is globally shared.

    Business Object

    SetIdSet

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    Fields

    • setId (int64)

      The unique identifier of the set ID set.

      Label

      Set ID

      Properties

      • searchable
      • sortable
      • not nullable

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