CustomerCorrespondence

The customer correspondence transaction provides the transaction details of dunning.

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Business Views

** Available for extracting data

• customerCorrespondencesExtract**

  The customer correspondence transaction provides the transaction details of dunning.

  Label, Plural Label

  Customer Correspondences, Customer Correspondences

  Data Source

  Read-optimized data store

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  Fields

  • callbackCode (enumeration: CallbackIndicator)

    A field label to indicate if a follow up call should be automatically created by the application when the delinquency isn't cured after the letter is received.

    Label

    Callback Code

    Type

    • Module: oraErpCoreAdvancedCollectionsSetup

    • Enumeration Type: CallbackIndicator

    Properties

    • searchable

    Valid Values

    • N
    • Y
  • callbackDate (date)

    The date when a dunning callback is scheduled.

    Label

    Callback Date

    Properties

    • searchable
  • createdBy (string)

    The user who created the record.

    Label

    Created By

    Properties

    • not nullable
  • dunningId (int64)

    Unique identifier of the dunning.

    Label

    Dunning ID

    Properties

    • searchable
    • sortable
    • not nullable
  • letterName (string)

    The name of the dunning letter.

    Label

    Letter Name

    Properties

    • searchable
  • method (enumeration: DunningMethod)

    Indicates the methods that letters were sent by, such as e-mail, fax, or print.

    Label

    Method

    Type

    • Module: oraErpCoreAdvancedCollectionsSetup

    • Enumeration Type: DunningMethod

    Properties

    • searchable

    Valid Values

    • EMAIL
    • FAX
    • PRINT
  • remainingAmount (big-decimal)

    Amount due remaining on the delinquency.

    Label

    Remaining Amount

    Properties

    • searchable
  • timeCreated (date-time)

    The date and time when the record was created.

    Label

    Creation Date

    Properties

    • searchable
    • not nullable
  • timeUpdated (date-time)

    The date and time when the record was last updated.

    Label

    Last Updated Date

    Properties

    • searchable
    • not nullable
  • updatedBy (string)

    The user who last updated the record.

    Label

    Last Updated By

    Properties

    • not nullable

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  Reference Object

  • businessUnit (BusinessUnit)

    A business unit represents a unit of an enterprise that performs one or more business functions and may have service provider relationships between the units. It typically focuses on a specific market segment, product line, geographic region, or set of services. The business transactions are recorded, reported, and accounted against the business unit.

    Business Object

    BusinessUnit

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    Fields

    • id (int64)

      The unique identifier of the business unit.

      Label

      Business Unit ID

      Properties

      • inherited
      • searchable
      • sortable
      • not nullable
      • overridable

  • currencyCodeLookup (Currency)

    A currency is a standardization of money used for displaying monetary amounts, assigning to ledgers, entering transactions, recording balances, and reporting. All currencies listed in the International Organization for Standardization 4217 standard are supported. The statistical unit currency is used for financial statistics in financial reports, allocation formulas, and other calculations.

    Business Object

    Currency

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    Fields

    • currencyCode (string)

      The currency in which an amount or a conversion rate is denominated.

      Label

      Currency Code

      Properties

      • searchable
      • sortable
      • not nullable

  • customer (Customer)

    The Customer party represents an entity (either an individual or an organization) that purchases goods or services and to whom invoices and payment requests are issued.

    Business Object

    Customer

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    Fields

    • id (int64)

      The unique identifier of the party.

      Label

      Party ID

      Properties

      • inherited
      • searchable
      • sortable
      • not nullable
      • overridable

  • customerAccount (CustomerAccount)

    The Customer Account business object provides the details of the specific business activities that the deploying company engages in with a customer party of type Organization or Person.

    Business Object

    CustomerAccount

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    Fields

    • customerAccountId (int64)

      Identifier of the customer account.

      Label

      Customer Account ID

      Properties

      • searchable
      • sortable
      • not nullable

  • customerSiteUse (CustomerAccountSitePurpose)

    The Customer Account Site Business Purpose business object provides the details of the business purposes assigned to customer account sites, for example Bill-to, Ship-to, and Statements. Each customer account site can have one or more business purposes.

    Business Object

    CustomerAccountSitePurpose

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    Fields

    • siteUseId (int64)

      Identifier of the customer account site business purpose.

      Label

      Site Use ID

      Properties

      • searchable
      • sortable
      • not nullable

  • deliveryStatusLookup (ERPLookupCode)

    The delivery status of the customer correspondence that indicates whether a letter was sent successfully.

    Business Object

    ERPLookupCode

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    Fields

    • lookupCode (string)

      The unique identifier of the Lookup Code.

      Label

      Lookup Code ID

      Properties

      • inherited
      • searchable
      • sortable
      • not nullable

  • dunningLevelLookup (ERPLookupCode)

    The dunning level of the customer correspondence, such as account, bill-to, customer, or delinquency.

    Business Object

    ERPLookupCode

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    Fields

    • lookupCode (string)

      The unique identifier of the Lookup Code.

      Label

      Lookup Code ID

      Properties

      • inherited
      • searchable
      • sortable
      • not nullable

  • dunningParentRecord (CustomerCorrespondence)

    The customer correspondence transaction provides the transaction details of dunning.

    Business Object

    CustomerCorrespondence

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    Fields

    • dunningId (int64)

      Unique identifier of the dunning.

      Label

      Dunning ID

      Properties

      • searchable
      • sortable
      • not nullable

  • dunningPlan (CustomerDunningConfiguration)

    The customer dunning configuration provides details of the call back information and reference data set specific setup configuration for dunning that identifies the letters to be sent as aged or staged.

    Business Object

    CustomerDunningConfiguration

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    Fields

    • dunningPlanId (int64)

      Identifier of the dunning plan.

      Label

      Dunning Plan ID

      Properties

      • searchable
      • sortable
      • not nullable

  • statusLookup (ERPLookupCode)

    The latest status of the customer correspondence.

    Business Object

    ERPLookupCode

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    Fields

    • lookupCode (string)

      The unique identifier of the Lookup Code.

      Label

      Lookup Code ID

      Properties

      • inherited
      • searchable
      • sortable
      • not nullable

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