Review Installment Split Results and Considerations

After installment splitting is complete, review the payment results to verify that installments were processed according to the configured split payment rules. You can also review supported payment scenarios, understand feature limitations, and troubleshoot common installment splitting issues.

Review Split Installments

Review the Payment Process Request (PPR) and the resulting payment installments to verify:

• Immediate payment installments processed in the current payment run.
• Deferred payment installments created for future payment processing.
• Updated payment methods applied to deferred installments.
• Updated due dates for Cash on Due (COD) payments.
• Payment Process Request status.

Deferred installments remain available for processing in a future payment process request.

Supported Payment Scenarios

Installment splitting supports these payment scenarios:

• Supplier payments in Japanese Yen (JPY) and other currencies
• Bills Payable payments
• Cash on Due (COD) payments
• Credit memos
• Debit memos
• Prepayment invoices
• Discount handling
• Withholding tax recalculation
• Interest invoice handling

Considerations

Keep these considerations in mind when using installment splitting:

• Installment splitting is intended for supplier payment processing requirements in Japan.
• A maximum of two installments is supported.
• Interest invoices are excluded from installment split amount calculations.
• Split rules can be configured at the supplier profile, supplier site, or supplier address level.
• Deferred installments are removed from the current Payment Process Request and processed in a future payment run.
• If a split payment rule becomes inactive during payment processing, the affected installments are removed from the payment run.
• Installment splitting is irreversible after processing begins.
• Installment splitting is supported only for EFT supplier payments.
• Quick payments, manual payments, Pay in Full payments, customer refunds, employee reimbursements, one-time payment requests, check payments, and virtual card payments aren't supported.
• Split payment rules can't be imported using File-Based Data Import (FBDI).

Troubleshooting

If installments aren't split as expected, verify that:

• The feature is enabled.
• A split payment method is assigned to the supplier.
• A split payment rule is configured and active.
• The payment amount exceeds the configured threshold.
• The payment uses an EFT payment method.
• The supplier payment transaction is eligible for installment splitting.