IEX_CUSTOMER_MSG_DETAILS
This table contains actionable transaction and customer level data derived from the intent of each inbound customer interaction, including emails.
Details
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Schema: FUSION
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Object owner: IEX
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Object type: TABLE
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Tablespace: FUSION_TS_TX_DATA
Primary Key
| Name | Columns |
|---|---|
|
IEX_CUSTOMER_MSG_DETAILS_PK |
CUSTOMER_MSG_DETAIL_ID |
Columns
| Name | Datatype | Length | Precision | Not-null | Comments |
|---|---|---|---|---|---|
| CUSTOMER_MSG_DETAIL_ID | NUMBER | 18 | Yes | Unique identifier for customer message details. | |
| PARTY_ID | NUMBER | 18 | Indicates the identifier of the customer party. | ||
| CUST_ACCOUNT_ID | NUMBER | 18 | Indicates the identifier of the customer account. | ||
| SITE_USE_ID | NUMBER | 18 | Indicates the identifier of the customer site. | ||
| CUSTOMER_TRX_ID | NUMBER | 18 | Indicates the identifier of the transaction. | ||
| PAYMENT_SCHEDULE_ID | NUMBER | 18 | Indicates the identifier of the transaction installment. | ||
| CASH_RECEIPT_ID | NUMBER | 18 | Indicates the identifier of the cash receipt. | ||
| ORG_ID | NUMBER | 18 | Indicates the identifier of the business unit associated to the row. | ||
| MESSAGE_ID | NUMBER | 18 | Indicates the identifier of the email message. | ||
| FLOW_EXECUTION_ID | NUMBER | 18 | Indicates the Identifier of the flow execution. | ||
| REQUEST_DATA | CLOB | Stores preprocessed information required for actionable tasks, containing all necessary values for intent execution. | |||
| RESPONSE_DATA | CLOB | Stores identifiers generated from executed actions, enabling traceability and correlation with system transactions. | |||
| INTENT_CODE | VARCHAR2 | 30 | Intent associated with the transactions derived from the customer message. Valid values are from the lookup type ORA_IEX_CUST_MESSAGE_INTENT. | ||
| PROCESSING_STATUS_CODE | VARCHAR2 | 30 | Indicates the state of transaction. Valid values are from lookup type ORA_IEX_MSG_PROCESSING_STATUS. | ||
| ATTRIBUTE_CATEGORY | VARCHAR2 | 30 | Descriptive Flexfield: structure definition of the user descriptive flexfield. | ||
| ATTRIBUTE1 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE2 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE3 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE4 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE5 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE6 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE7 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE8 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE9 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE10 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE11 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE12 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE13 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE14 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE15 | VARCHAR2 | 150 | Descriptive Flexfield: segment of the user descriptive flexfield. | ||
| ATTRIBUTE_NUMBER1 | NUMBER | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_NUMBER2 | NUMBER | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_NUMBER3 | NUMBER | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_NUMBER4 | NUMBER | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_NUMBER5 | NUMBER | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_DATE1 | DATE | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_DATE2 | DATE | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_DATE3 | DATE | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_DATE4 | DATE | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| ATTRIBUTE_DATE5 | DATE | Descriptive Flexfield: segment of the user descriptive flexfield. | |||
| CREATION_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the creation of the row. | ||
| CREATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who created the row. | |
| LAST_UPDATED_BY | VARCHAR2 | 64 | Yes | Who column: indicates the user who last updated the row. | |
| LAST_UPDATE_DATE | TIMESTAMP | Yes | Who column: indicates the date and time of the last update of the row. | ||
| LAST_UPDATE_LOGIN | VARCHAR2 | 32 | Who column: indicates the session login associated to the user who last updated the row. | ||
| OBJECT_VERSION_NUMBER | NUMBER | 9 | Yes | Used to implement optimistic locking. This number is incremented every time that the row is updated. The number is compared at the start and end of a transaction to detect whether another session has updated the row since it was queried. |
Foreign Keys
| Table | Foreign Table | Foreign Key Column |
|---|---|---|
| IEX_CUSTOMER_MSG_DETAILS | hz_parties | PARTY_ID |
| IEX_CUSTOMER_MSG_DETAILS | hz_cust_accounts | CUST_ACCOUNT_ID |
| IEX_CUSTOMER_MSG_DETAILS | hz_cust_site_uses_all | SITE_USE_ID |
| IEX_CUSTOMER_MSG_DETAILS | ra_customer_trx_all | CUSTOMER_TRX_ID |
| IEX_CUSTOMER_MSG_DETAILS | ar_payment_schedules_all | PAYMENT_SCHEDULE_ID |
| IEX_CUSTOMER_MSG_DETAILS | ar_cash_receipts_all | CASH_RECEIPT_ID |
| IEX_CUSTOMER_MSG_DETAILS | fun_email_io_messages | MESSAGE_ID |
Indexes
| Index | Uniqueness | Tablespace | Columns |
|---|---|---|---|
| IEX_CUSTOMER_MSG_DETAILS_U1 | Unique | FUSION_TS_TX_DATA | CUSTOMER_MSG_DETAIL_ID |