What type of payment acknowledgment files are received as part of the embedded banking solution and where can I see them in Cloud ERP?

The bank generates up to three payment acknowledgment files during the clearing process:

• File Level/First Level (L0) Acknowledgment: This is generated by the bank within a few minutes of receiving the payment file. It provides file level acknowledgment to confirm that the file schema and syntax are correct.
• Transaction Level/Second Level (L1) Acknowledgment: This is generated by the bank within a few hours of receiving the payment file. This acknowledgment provides the status at both the file and payment levels.
• Transaction Level/Third Level (L2) Acknowledgment: This is generated in 2-3 days with a list of payment rejections during the clearing process. This acknowledgment is always at the payment level, and one acknowledgment file can include rejections from multiple payment files.

The embedded banking solution with PNC bank offers only the transaction level acknowledgment.

When the payment file is transmitted to the bank, the status of the payment file changes to Completed and pending acknowledgment in Cloud ERP. When the acknowledgment is processed, the payment file status changes to Acknowledged. You can review the payment file status and the transaction-level status on the Payment File page.