Configure Routing Attributes

Capture additional business information that is specific to organizational processes.

Payables Agent supports four routing attributes. Routing attributes can be captured from email subject lines, used in routing decisions, used for reporting, and learned through adaptive learning.

Attribute Typical use
Routing Attribute 1 Business Unit, Priority
Routing Attribute 2 Supplier Category
Routing Attribute 3 Plant, Facility
Routing Attribute 4 Department, Storage Area

Example email subject:

Invoice-12345_Urgent_Operations_Plant-1_Storage-A

The routing attributes are populated as follows:

Attribute Value
Routing Attribute 1 Urgent
Routing Attribute 2 Operations
Routing Attribute 3 Plant-1
Routing Attribute 4 Storage-A

Routing attributes enable automated routing, additional invoice classification, business-specific processing rules, and improved reporting and visibility.

Validate routing attributes by confirming that routing attributes populate correctly, workflow rules recognize attribute values, and reporting includes routing information where applicable.

For organizations operating across multiple Business Units, sender or recipient email mapping can improve routing accuracy and reduce manual corrections. Configure these mappings as part of Business Unit derivation.