Who do I contact for questions or issues regarding virtual cards?

If you've questions or issues, you can do the following.

  • Contact your card issuer to help with questions about your line of credit (open, increase, or close a line), or account transactions (for example, a declined transaction, dispute a charge, cancel a card or account, and so on).
  • Submit an Oracle Service Request if you've an issue within Oracle Cloud ERP (for example, invoice processing, payment notification not received, reconciliation issues, and so on).