Execute and Monitor Payments with the Payment Execution Assistant

The Payment Execution Assistant helps users monitor payment operations and manage payment execution activities using natural language interactions.

The assistant enables users to investigate payment process requests (PPRs), payment files, payment transactions, and operational exceptions without navigating multiple payment management pages. It also provides context-aware recommendations to help users investigate issues and determine the next appropriate action.

Common tasks include:

Task	What the Assistant Helps You Do
Review payment process requests	Monitor PPR status, investigate PPRs requiring attention, and review completed or terminated PPRs.
Monitor payment files	Identify payment files awaiting acknowledgment, rejected files, and other file processing issues.
Investigate payment transactions	Review completed, rejected, unreconciled, or failed payments across suppliers, business units, and currencies.
Review upcoming payment obligations	Analyze upcoming installments and payment commitments to understand future cash requirements.
Schedule payment process requests	Schedule one-time or recurring payment process requests using existing payment templates.
Investigate operational exceptions	Review payment execution issues and receive context-aware recommendations to support investigation and resolution.
Search payment information	Query payment process requests, payment files, and payment transactions using business attributes such as supplier, Business Unit, bank account, payment date, status, and currency.

Use Case: Investigate Payment Process Requests Requiring Attention

Business Objective:Identify PPRs that require investigation and determine the appropriate corrective action.

Prompt:Show PPRs requiring attention

The Payment Execution Assistant returns payment process requests that are in an exception or stalled state, including status, payment date, installments selected, and pending duration. Review the results and navigate to the underlying payment process request for additional investigation.

If additional investigation is required, the assistant provides context-aware recommendations to help identify possible causes and guide the next troubleshooting steps.

Use Case: Schedule a Payment Process Request

Business Objective: Schedule a payment process request using an existing payment template.

Prompt:Schedule PPR once using template [YourTemplateName]

The Payment Execution Assistant displays the proposed schedule for review and requests confirmation before submission. After approval, the PPR is submitted and the scheduling status is returned to the user.