Payments Agent Architecture

Payments Agent consists of a set of connected components that support payment monitoring, payment optimization, supplier offer management, payment program onboarding, and payment execution.

Each component has a distinct purpose, and the components work together within a single conversational experience.

Payment specialists and payment program managers use the Payments Agent Overview page as the starting point for identifying activities that require attention and accessing the appropriate assistant. From the overview page, users can access the appropriate assistant to review payment activity, evaluate financing opportunities, manage supplier offers, onboard payment programs, or schedule payment runs.

Payments Agent Components

Component	Purpose	Example Tasks
Insights	Identifies payment activities and exceptions that require attention	Review payment runs that require action, payment files awaiting acknowledgment, Virtual Card settlement exceptions, supplier offers that require follow-up, and reconciliation exceptions.
Payment Execution Assistant	Supports payment execution and operational monitoring	Review payment process requests, monitor payment files and transactions, investigate issues, analyze payment failures, submit supplier remittance advice, and schedule payment runs.
Payment Options Assistant	Supports payment optimization and financing analysis	Evaluate financing opportunities, compare programs, perform what-if analyses, analyze historical supplier spend,generate supplier spend analysis reports, manage financing program candidates, evaluate Supply Chain Financing opportunities, and create Dynamic Discounting and Virtual Card draft offers.
Supplier Offers Assistant	Supports supplier financing offer management	Review offers, review installment details, approve and send offers, manage offers for newly eligible invoices and standing offer enrollments, and monitor supplier responses.
Buyer Onboarding Assistant	Supports payment program and payment setup onboarding	Review and create Dynamic Discounting programs, review Virtual Card programs and payment instruments, and get guided assistance for payment setup.

If you’re a Payment Program Manager, use the Buyer Onboarding Assistant to work with payment programs and payment setup. To access the assistant, your administrator must assign you a custom job role that includes the Buyer Assistant Management Duty.