Payments Agent Architecture

Payments Agent consists of a set of connected components that support payment monitoring, payment optimization, supplier offer management, and payment execution.

Each component has a distinct purpose, and the components work together within a single conversational experience.

Payment specialists use the Payments Agent Overview page as the starting point for identifying activities that require attention. From the Insights page, users can access the appropriate assistant to review payment activity, evaluate financing opportunities, manage supplier offers, or schedule payment runs.

Payments Agent Components

Component	Purpose	Example Tasks
Insights	Identifies payment activities and exceptions that require attention	Review payment runs that require action, payment files awaiting acknowledgment, supplier offers that require follow-up, and reconciliation exceptions.
Payment Execution Assistant	Supports payment execution and operational monitoring	Review payment process requests, monitor payment files and transactions, investigate issues, receive context-aware recommendations, and schedule payment runs.
Payment Options Assistant	Supports payment optimization and financing analysis	Evaluate financing opportunities, compare programs, perform what-if analyses, analyze historical supplier spend, generate virtual card draft emails, and create dynamic discounting draft offers.
Supplier Offers Assistant	Supports supplier financing offer management	Review offers, review installment details, confirm offers, and monitor supplier responses.