Validate Payment Run Scheduling and Operational Monitoring

Use this validation scenario to confirm that the Payment Execution Assistant schedules payment process requests and returns payment run and payment file monitoring information.

  1. Go to Navigator > ERP Agents > Payments Agent.
  2. Select Payments in the bottom navigation bar.
  3. Go to the Payment Execution tab.
  4. In the Ask Oracle bar, enter: Schedule PPR once using template '[YourTemplateName]'
  5. Review the schedule details returned by the Payment Execution Assistant.
  6. Confirm the PPR scheduling request.
  7. In the Ask Oracle bar, enter: Show payment process requests requiring attention
  8. Review the returned payment process requests.
  9. In the Ask Oracle bar, enter: Show payment files requiring attention
  10. Review the returned payment files.
  11. In the Ask Oracle bar, enter: Show payments rejected or failed in the last 30 days.
  12. Review the returned payment transactions.
  13. In the Ask Oracle bar, enter: Show Payment Process Requests completed in last 2 days
  14. Review the returned completed payment process requests.

Expected Result

Verify that the Payment Execution Assistant:

  • Returns the PPR schedule summary.
  • Accepts the confirmed scheduling request.
  • Displays PPRs, payment files, and completed payment process requests using the configured payment data.
  • Returns payment transaction information and relevant context to support operational investigation and follow-up analysis.

Validate Payment Failure Log Analysis

Use this validation scenario to confirm that the Payment Execution Assistant can analyze a failed Payment Process Request (PPR) and provide a business-readable explanation of the failure.

  1. Go to the Payment Execution tab.
  2. In the Ask Oracle bar, enter: Show payment process requests that failed in the last 7 days.
  3. Select a failed PPR and enter: Why did [PPR Name] fail?
  4. Review the response and confirm that it identifies the failure stage, probable cause, and recommended next action.

Expected Result

Verify that:

  • The assistant retrieves the relevant scheduled process execution information for the failed PPR.
  • The assistant identifies the failure stage and probable cause.
  • The assistant provides a recommended next action.
  • The response presents the diagnosis in business-readable terms rather than returning raw log output.

Validate Supplier Remittance Advice Submission

Use this validation scenario to confirm that the Payment Execution Assistant can submit separate remittance advice for a payment file after confirmation and return the submitted request identifier.

  1. Go to the Payment Execution tab.
  2. In the Ask Oracle bar, enter: Send separate remittance advice for payment file [Payment File Number].
  3. Review the Separate Remittance Advice Submission Details. Confirm the remittance advice format. If you don't specify a format, the assistant uses the default format from the payment process profile associated with the payment file.
  4. Select Continue with the Separate Remittance Advice submission.
  5. Verify that the assistant returns the request identifier.
  6. In the Ask Oracle bar, enter: Which separate remittance advice requests failed in the last 7 days?
  7. Review the returned failed requests, their processing status, and probable causes.

Expected Result

Verify that:

  • The assistant resolves the specified payment file.
  • The assistant uses the configured remittance advice format or requests one when a default isn't available.
  • The Separate Remittance Advice process is submitted only after confirmation.
  • The assistant returns the request identifier after submission.
  • The assistant returns failed Separate Remittance Advice processing requests and identifies the probable cause of each failure.
  • Submission or processing status doesn't confirm supplier receipt of the remittance advice.