What does it mean when the bank account validation status is "inconclusive"?

When a bank account validation status is "inconclusive," the account validation service couldn't find the account and the account owner couldn't be validated.

Bank account validation has the following possible statuses:

  • Verified: The account is open, valid, and the supplier is the account owner.
  • Failed: The account is either invalid or closed for payments, or the account is open and valid, but the supplier isn't the account owner.
  • Inconclusive: The account couldn't be found and the account owner couldn't be validated.

These outcomes help supplier registration approvers in decision-making.

Note:

The status of the bank account verification is informational only, and doesn't prevent further processing in the system.