Add an Ask Oracle Plugin

You can create Ask Oracle plugins in AI Agent Studio to provide business-specific knowledge and actions that Ask Oracle can use to respond to requests in Oracle Fusion Agentic Home. You can define when Ask Oracle must select the plugin, configure its skills, associate applications and workflow agents, test its responses, and specify who can use it.

1. Go to AI Agent Studio and open the Ask Oracle Plugins tab.
2. Select Add.
3. Enter a name and description for the plugin. The code is automatically populated based on the name.
4. Select Create.
5. On the Selection Criteria tab, describe the questions and business scenarios the plugin supports. Cover the full range of requests for which Ask Oracle must select the plugin. For example, include these information:
   • Types of user questions the plugin can handle
   • Business scenarios and use cases the plugin supports
   • The full range of questions and use cases for which the plugin must be selected
6. On the Skills tab, create skills that define how the plugin handles specific tasks:
   1. Select Skill.
   2. Enter a name and description.
   3. In Related Workflows, select a workflow. The skill is available only to users with access to the selected workflow. If none are listed, the skill is always available.
   4. In the Prompt field, specify the skill's purpose, workflow, rules, output requirements, and any workflow capabilities it can use.
   5. Close the skill.
7. On the Applications tab, associate applications with the plugin:
   1. Select Add Application.
   2. Search for and select the applications you want the plugin to use.
   3. To use an application’s draft version during development, enable Use draft application while developing. The application must have been published at least once before you can use its draft version.
   4. Close the application.
8. On the Workflow Agents tab, associate workflow agents with the plugin:
   1. Select Add Agent.
   2. Search for and select the workflow agents you want the plugin to use.
   3. To use a workflow’s draft version during development, enable Use draft workflow while developing. The workflow must have been published at least once before you can use its draft version.
   4. Close the additional agent.
9. On the Inherited Skills tab, review the text-based skills automatically inherited from the applications associated with the plugin.
10. On the Capabilities tab, review the capabilities available from the associated applications and workflow agents.
11. On the Testing tab, test the plugin:
    1. In the Ask Oracle chat window, enter a question.
    2. Review the response.
    3. In Conversation Turns, review the tools and steps used during the conversation.
    4. Enable Test with other plugins to test your plugin with other available plugins.
    5. Select New chat to start a new test conversation.
12. On the Security tab, select the roles that can access and use the plugin.
13. Publish the plugin.

After you publish the plugin, Ask Oracle uses the plugin’s selection criteria to determine when to use it for requests on the agentic home page. The plugin uses its configured skills, applications, and workflow agents to handle those requests. You can manage published plugins on the Ask Oracle Plugins tab in AI Agent Studio.