Add Email Accounts

To use an email trigger or to use a human approver in your workflow, you must register an email account with AI Agent Studio.

1. Go to AI Agent Studio and open the Credentials tab.
2. In the Email Accounts subtab, select Add Account.
3. Add either a Microsoft or Google email account.

4. Select Inbound or Approver to designate the purpose of the email account.

   • Inbound: Receives emails used to initiate a workflow
   • Approver: Receives emails to either approve or reject requests

   These email account designations are configured in the same way and they differ only in where they appear in the UI. You can't use the same email account for both the inbound and approver accounts.

5. Enter the account information.

   Field	Description
   Email Folder	Folder name in the email account that's used for monitoring requests
   Polling Interval	Interval at which AI Agent Studio checks the folder in the email account

   Microsoft and Google accounts require different authorization details to manage the account. You can obtain the required information from the vendor's cloud console.

   Account	Authorization Fields
   Microsoft	Tenant ID Client ID Client Secret
   Google	Service Account Email Private Key