1. How do I use Connectors in AI Agent Studio?
  2. Verify the Synchronized Content in Authoring

6Verify the Synchronized Content in Authoring

Before you verify the synchronized content in the Authoring UI:

  • Ensure that the Content Intelligence SharePoint Connector job has completed. This job can take a lot of time to complete depending on the number of files in SharePoint or the number of pages in a WebCrawl.
  • Ensure that your administrator has provided you access to Authoring.

To verify the content using Authoring UI:

  1. Create the URL for the Authoring UI for the connector you want to verify. Here’s the URL syntax:
    https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=<connector_code>
    Where <connector_code> is the:
    • Connector code for Sharepoint and WebCrawl
    • Reference key for custom content

    For example, John can use the following URLs for the connectors he created:

    • For the SharePoint connector:
      https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=VISION_SHAREPOINT_CONNECTOR
    • For the WebCrawl connector:
      https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=VISION_WEB_CONNECTOR
    • For the custom content type connector:
      https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=CUSTOMER_APPRECIATION_EVENTS
  2. Open the required URL in a web browser.
  3. Verify the content:
    • For SharePoint connectors:
      • An article is created for each SharePoint file.
      • The SharePoint file is added to the article as an attachment.
      • The article lists the SharePoint file name, SharePoint Unique Identifier, SharePoint URL, and the SharePoint file size.
    • For WebCrawl connectors:
      • An article is created for each web page.
      • The content of each web page is added to the search index.
      • The content of the page doesn't appear in the article.
    • For Custom Content Source connectors:
      • You don't need to run the Content Intelligence SharePoint Connector job.
      • Authors need to create and manage articles.
      • You can import content into articles using REST APIs or generate them from AI Agent Studio using a Business Object configured to use the /v2/articles APIs.
      • You can work with these articles the same way you work with the articles created in Knowledge Management. You can assign user groups to these articles, but you can't assign products, categories, or business units.

      For more information on Knowledge Management, refer:

Note: The articles created by the Content Intelligence SharePoint Connector job are in Live status. Articles in Live status are available to your AI agents. If an article should not be available to your AI agents, you must unpublish the article in the Authoring UI.