Overview of integrating UEF library for handling call flows

Now we'll move on to integrating the UEF library with your media toolbar application to handle inbound and outbound calls.

We'll cover the following topics:

• Toggle agent availability
• Show Incoming Call Notification
• Accept an incoming call from the Fusion application or toolbar application
• Disconnect or reject an incoming call from the Fusion application or the toolbar application
• Outbound calls

You can start the UEF integration by building the first requirement, which is to toggle the agent availability between your media toolbar application and your Fusion application.