Administer Knowledge

Administering the knowledge application involves several day-to-day tasks to set up and run the application across locales. You control locale access, define content types, manage users, and so on to ensure a smooth operation of your business.

You can perform these tasks to administer the knowledge application:

• Import content from an existing knowledge base.

• Manage locales for the application by activating and deactivating them.

• Specify the locales that authors have access to.

• Define new content types to add new types of articles to the knowledge base.

• Manage application users.

• Configure the My Knowledge page for your organization.

• Manage the jobs that update search as the knowledge base changes.