Article User Group Real Time Subject Area

You can report on the user groups that are associated with articles in Knowledge Management Analytics to gain additional insight into how users are interacting with secured content.

The Article User Groups subject area contains information about the user groups that are associated with articles. This subject area is structured as many-to one, so you open your core subject area (for example, Article Real Time), and then add this subject area.

Note: Before using this subject area, run the below-mentioned scheduled processes.
  • Refresh Denormalized Time Dimension Table for BI
  • Knowledge Content Batch Process
  • Refresh Service Categories for Reporting

Dimension Folder

Dimension

Definition

Article Version

Answer ID

The unique identifier of the article.

You can exclude this dimension from a report but you must include it for the subject area join to work effectively.

Article Display End Date

The end date after which the article is no longer available for display.

Article ID

The identifier of the article.

Article Last Updated Date

The date that the article was last updated.

Article Latest Version

The latest version of the article.

Article Locale

The language and region of the article.

Article Major Version

The major version of an article. The numbering of this version is 1, 2, 3 and so on.

You can exclude this dimension from a report but you must include it for the subject area join to work effectively.

Article Version

The minor version of the article. This version includes minor edits to the major version. The numbering of this version is .1, .2, .3, and so on, for example 1.1, 1.2, 2.1

Article Publish Date

The date on which the article is published.

Article Status

The latest article status.

Article Title

The title of the article.

Version

The current version of the article.

Base Locale Code

The code of the locale to which the article belongs.

Base Locale Description

The description of the base locale.

Content Type

The type of the content, for example, article or FAQ.

Creation Date

The date on which the article is added to the repository.

Department Name

The name of the department.

Original Creation Date

The date on which the article was originally created and imported.

Published

The article is marked as published

Version Locale Code

The locale code for the version of the article.

Version Locale Description

The description of the locale for the version of the article.

Employee

Employee Extension

To view the hierarchy and dimensions in this folder see the dimensions in the Employee folder in the Article Real Time Subject Area topic.

The folder that contains dimensions for employees who owned article versions.

Employees must be assigned the Resource role to be visible in reports. For more information on assigning roles, see the Create Knowledge Roles chapter in this guide.

Employee- Original Article Author

Original Author First Name

The original article author's first name.

Original Author Last Name

The original article author's last name.

Original Author Locale ID

The original article author's locale ID.

Original Author Login

The original article author's login

Employee- Version Article Author

Version Author First Name

The version article author's first name.

Version Author Last Name

The version article author's last name.

Version Author Locale ID

The version article author's locale ID.

Version Author Login

The version article author's login.

Employee - Version Article Owner

Version Owner First Name

The version article owner's first name.

Version Owner Last Name

The version article owner's last name.

Version Owner Locale ID

The version article owner's locale ID.

Version Owner Login

The version article owner's login.

User Group

User Group

The name of the user group associated with the article.

The following table lists the facts in the article user group subject area:

Fact Folder

Fact

Definition

Article User Group Facts

# of Article User Groups

The number of user groups associated with the article.

# of User Groups

The number of user groups.