Define a Collection

You define a collection by naming it and giving it a label that users will see. You also specify whether you want the content processor to automatically detect the language of each document, or assign a locale to all of the documents.

Name the Collection

A collection has both a name and a display label. The name is for administrative use, and is not visible to users. Once you save a collection, you cannot change its name. You can use spaces and any of these characters in a collection name:

  1. Upper and lowercase alphabetic characters

  2. Numerals (0-9)

  3. ( )

  4. -

  5. _

  6. { }

  7. "

  8. .

The display label is the name that users will see. You can change the display label if needed. The display label can be in any language, and can have any characters.

Choose a Language Assignment Method

You can choose to have the content processor automatically detect the language of each document in a collection, or assign a specific locale that will apply to all documents.

A locale represents a language and a specific region in which a variant of that language is used. Locales help you to differentiate knowledge content by language and country or region. Important locale-specific differences include regulations, procedures, addresses, currencies, date formats, and country- or region-specific terms.

  • Choose automatic language detection for most collections, whether they contain a single language or multiple languages. Automatic language detection assigns a base language to each document in the collection, so that the documents are available in all locales based on that language. For example, a document assigned to English will be available in the en-AU, en-CA, en-IE, en-NZ, en-GB, and en-US locales.

  • Choose a specific locale only when you need to override automatic language detection. For example, you may have documents intended for a French-speaking audience, but which use English titles, causing them to be processed as English.

Note: Assigning a specific locale will make the collection available only to users who have set that preferred locale, or who explicitly select that locale when searching.