Inactive Knowledge Profile Options

Note: This topic is only applicable to Fusion Service Knowledge Management with Redwood User Experience.

When you enable Knowledge features by setting profile options in the setup and maintenance area, you may see profile options that aren't mentioned in any of the setup topics. These options have CSO_NOTIFICATIONS in their option code (for example, CSO_NOTIFICATIONS_EXPIRED). They're inactive, and don't enable any available functionality in the Knowledge Management offering.