Configuring the Work Order Type

To configure Oracle Fusion Field Service work orders do the following:

  1. Navigate to Setup and Maintenance > Setup Service > Work Order.
  2. Select the Manage Types of Work Orders task.
  3. There are three types of predefined work orders:
    1. Generic
    2. Oracle Field Service
    3. Oracle Fusion Field Service (new in 26A)
  4. Enable the Oracle Fusion Service Work Order.
  5. Select the Edit (pencil) icon.
  6. In the Configure Type of Work Order page, make any desired edits to the display order or description.
  7. Select Continue to begin configuring statuses.