Why can't I create articles in Knowledge Authoring?

Authors can create and manage articles only in the locales assigned to them. Authors will be unable to view the content types for creating articles if they aren't assigned a locale. You must assign at least one locale to every author so that they can work in Knowledge.

Note: This answer is applicable to both Fusion Service Knowledge Management with Redwood and Classic User Experience.

To assign locales to a knowledge author user:

1. From the springboard, select Knowledge > Knowledge Users.
2. Search and select the knowledge author user.
3. Select the locales that you want to add and click the arrow icons to move the locales from Available Locales to Selected Locales.
4. You can select multiple locales in a single operation, or select all of the locales using the double arrow.
5. Click Save.