How do I schedule deletion of inbound emails that were previously retrieved from Exchange Server?

You can set up a scheduled process to automatically delete inbound emails from the inbox on your Microsoft Exchange server if those emails have already been retrieved and processed. This job increases performance if you're integrated with Microsoft Exchange Server, by removing unnecessary processing.

Here's how you do it:

1. In Setup and Maintenance, do the following:
   • Offering: Service
   • Functional Area: Communication Channels
   • Task: Manage Email Configuration, Registration and Validation
2. In the Configure External Applications section, select the Delete Message check box.

   This ESS job, Delete Messages from External Email Applications, deletes inbound email from the inbox on Exchange Server, and it will now automatically run according to the schedule set by the administrator.