More Support for Setting Up Help Desk
If you get stuck, follow the guidelines shown in the following table for getting help or suggesting an improvement.
| Scenario | Action | Link |
| Feature doesn’t work as documented | Open a Service Request | https://support.oracle.com/ |
| Desired Functionality isn’t available | Search for the Idea and Vote for it if someone has already proposed it | Search Results - Cloud Customer Connect (oracle.com) |
| Desired Functionality isn’t available and hasn't been proposed | Tell us your idea on Cloud Customer Connect – Be sure to Tag it as ‘HR Help Desk’ | New Idea — Cloud Customer Connect (oracle.com) |
| Need some coaching or help with a specific issue | Look for help on Cloud Customer Connect, or contact Technical Support to ask for a Design Review through a CX COE engagement. |
Help Desk — Cloud Customer Connect (oracle.com)
|