Enable Relationships

To Enable Relationships (also referred to as Object Links in the Administrator UI):

• Setup and Maintenance > Setup: Help Desk > Action Plans > Action Plan Profile Options
• Edit ORA_SVC_AP_ENABLE_OBJECT_LINK & ORA_SVC_AP_DEFAULT_OBJECT_LINK_TYPE as desired.

For a demo, see:

• Create Help Desk Relationships - WN 23B - Oracle Video Hub