How do I manage my personal signature for Help Desk?

You can add or change your personalized email message signature including adding a company logo.

If you've used SmartText in the past as a way to define your signature, you might see a performance improvement using this method to create your signature.

You can see a demo of how to manage your signature on Video Hub. (For managing signatures, start at the 1:35 minute mark): Create a Personal Signature

Here's how you can create and manage your personalized signature:

1. Navigate to the Help Desk menu on your home page and click the My Signature Quick Action.
2. The signature name is defaulted to My Signature.
3. Enter a name for your signature (limited to 50 characters with no special characters)
4. Enter the text for your signature line.
5. Use the icons below to format text, add links, or insert images.
   Note: There's a size limit to your signature. If you experience issues with sending messages with images, try reducing the size of your image.
6. Click Save and Close.
7. Now when you're signed in as a help desk agent, your personalized signature is displayed in messages.