How do I set global locale for knowledge?

If you're using a single Global Knowledge Locale, you can set it globally so each user doesn't need to set it for themselves.

To set the global language preference:

1. In Setup and Maintenance, go to:
   • Offering: Help Desk
   • Functional Area: Knowledge Management
   • Task: Manage Knowledge Locales
2. On the Manage Locales page, select a locale from the Default Preferred Knowledge Locale drop-down list.
3. Set the Default Preferred Knowledge Locale.

   The checked box indicates that the English-US locale is active, which means an author can create knowledge in that locale.

   Note: Use an account that's tied to an employee record in Core HR, as a Resource party-ID must be associated with the user to manage knowledge locales.