Manage Action Plan Profile Options

The following are the available action plan profile options and their descriptions.

Manage the Action Plan profile options in Setup and Maintenance. Navigate to:

• Offering: Service
• Functional Area: Action Plans
• Task: Manage Action Plan Profile Options

The following table shows the action plan profile options and their descriptions.

Profile Option	Description
SVC_ENABLE_ACTION_PLAN	Specify if Action Plan is enabled for cases.
SVC_ENABLE_SUBSCRIPTION_SCHEDULES_IN_ACTION_PLANS	Enable calculation for action plan estimated completion times based on schedules defined in Subscription Cloud. Note: If you don't set this profile option, contract schedules are used. Oracle recommends using subscription schedules. If an action plan template doesn't have an explicitly assigned valid subscription schedule, then SVC_DEFAULT_CRM_CALENDAR/SVC_DEFAULT_HCM_CALENDAR profile options are used to specify a default contract schedule to use as a calendar. If SVC_DEFAULT_CRM_CALENDAR/SVC_DEFAULT_HCM_CALENDAR aren't set, a 24/7 schedule is used by default to perform any date computations.
ORA_SVC_DEFAULT_SUBSCRIPTION_SCHEDULE	Specifies a default subscription schedule to use as a calendar if subscription schedules are enabled (profile option SVC_ENABLE_SUBSCRIPTION_SCHEDULES_IN_ACTION_PLANS = Y) and the action plan template doesn't have an explicitly assigned subscription schedule. Note: If an action plan template doesn't have an explicitly assigned valid subscription schedule, then a 24/7 schedule is used by default to perform any date computations.
ORA_SVC_AP_PROCESS_METADATA_VALIDATION_ENABLED	Enable the validation of process metadata in action plan. Use this profile option to validate the process being associated to an action when a dynamic process action is created or updated in a REST request. Note: Used for the Run Process through Action Plans feature. A subscription to Oracle Process Automation is required in order to take advantage of this feature.
ORA_SVC_AP_DEFAULT_OBJECT_LINK_TYPE	The Object Link Type used when Object Links are created by Actions and Plans.
ORA_SVC_AP_ENABLE_OBJECT_LINK	Enable the creation of object links between supported objects in actions and plans.