Self-Service Optimization Architecture

Self-Service Optimization gives you greater flexibility by using proxy users in Fusion Service.

Whereas both a contact and a user were formerly created in Fusion Service, now only a contact record is created in Fusion Service, and users, created in IDCS, map to proxy users that are few in number and created during initial setup.

The proxy users define the functional privileges that are accessible to the users. A distinct proxy user represents each persona using the application.